Holiday Inn Istanbul City, an IHG Hotel
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I recently stayed at Holiday Inn Istanbul City and had a fantastic experience, thanks largely to the exceptional team on hand. A special shoutout to Fahri, who went above and beyond to ensure our stay was perfect. His English is excellent, making communication so easy, and he was incredibly welcoming and helpful. Fahri even took the time to make sure we got the best value for our money by confirming that booking directly with the hotel was cheaper than using a platform – a thoughtful and much-appreciated gesture. Another mention goes to Ezgi, who welcomed us with a warm smile at reception. She was accommodating and made the extra effort to provide me with a quiet space to pray within the hotel, which I truly appreciated. Serdar also deserves credit for being attentive and friendly, creating a very welcoming atmosphere overall. Room: The room standard was excellent – clean, cosy, and well-maintained. For smokers, there’s a dedicated smoking floor (5th floor), which was convenient. Overall, the hospitality at Holiday Inn Istanbul City is second to none. The staff truly make this place stand out, and I would definitely recommend it to anyone visiting Istanbul. Thank you again to Fahri, Ezgi, and Serdar for making our stay so enjoyable – I’ll be back!
Jahid
Δεκέμβριος 2024
The big downside is that the hotel has some floors where smoking rooms are available— why not make 1 block as smoking rooms and the other 2 blocks as no smoking ?? Also at reception there was a gentleman who was so sos o rude and we felt like thieves — I explain we have prepaid the rooms and why he was still asking for Payment — we stood in reception and he realised his error but did not applogises once !! Think the hotel either give him a warning or dismiss him as 2 other guests commented same in the guy Overall — Ergy and Serkan at reception and bell desk were excellent staff !! Breakfast was good and could improve with more choice of local fruits and fresh orange juice
Ashwin
Μάιος 2024
Quite Clean Comfortable city hotel which is located on a Main Street has masjids, restaurants and shops. The hotel is in front of the tramway station that going directly to the attraction tourist area (Sultan Ahmed). Moreover, the hotel provide good breakfast buffet, wonderful sitting area around the swimming pool and amazing spa. The staff are respectful and service is good. The hotel is recommended for family.
Waleed
Αύγουστος 2022
The breakfast was really nice cause I love to have fruits and salads in my breakfast and this time there was ample of them available especially melon and watermelon. The breakfast area was nice. Restaurant and seating outside by the pool was excellent. The lounge in the reception area is really nice and relaxing. Lastly I hope I will have the same experience with you on my next trip to Istanbul . Thank you .
Javaid
Αύγουστος 2024
I liked the staff, breakfast and the gym. the room was very good, clean and tidy.
Ксения
Μάρτιος 2022
Everything was perfect 👌 thanks 🙏 for everyone there,such a nice and beautiful place They set my honeymoon room well and nicely High Professionally and very clean 🧼 Location was perfect near by tram 🚊 station (pazarteke) infront of the hotel 🏨 Bus station neary Restaurants and çapa nearby nice place to walk 🚶 by eat shopping 🛍️ I stayed for 12 days it was perfect 🤩
Aymen
Δεκέμβριος 2024
Nice location, nice facilities, nice reception, good over all expireince apart from the last minutes..
Samer
Σεπτέμβριος 2023
The location was excellent, the room was comfortable with moderate size, the beds were very comfortable, the bathroom good, I didn't try the breakfast, the service and menu at the lobby very good.
Maalaany
Αύγουστος 2023
Polite staff and clean hotel. The hotel was not busy during my trip which I loved, as I got access to the Sauna, Steam room and Turkish baths without having to wait or sharing with too many people. Tram stop is right opposite to the hotel, which takes you in the city center. Lots of options for takeaways or eat in only a few hundred meters away.
Maqsood
Μάρτιος 2023
Overall I would recommend the property. It was a nice stay, room service food was good and quick. Room is very clean, there may be some noise from other rooms but it is not that loud or disturbing. A lady at the reception was very helpful, i was having trouble communicating for something i ordered and due to be delivered at the hotel, she took the time to call several places and provide an exceptional assistance.
Mustafa
Νοέμβριος 2022
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